Shipping policy
All pieces are made to order and our processing time is 3-5 business days. We ship via USPS and will provide tracking information as soon as your order ships.
If there's any reason (such as incorrect address) you should need to cancel your order, please email us immediately at hello@reikastudio.com so we can assist you. Please double check that you put in the correct address at checkout. We cannot take responsibility for orders that are delivered to the wrong address. If a package gets returned to us due to insufficient address, there will be an additional reshipping fee.
Please note that we cannot be responsible for lost packages that are marked delivered on the USPS tracking.